Reference

How km717 Handles Your Personal Data

This Privacy Policy explains what data we collect when you use km717, how we store it, and what rights you have over it. Access to our platform depends on local law and is available only in eligible regions.

Account data protectedDANA, OVO, GoPay wallet data handled securelyYour access and deletion rights respectedIndonesia-region policy applies
km717 How km717 Handles Your Personal Data
DATA HANDLING PRACTICES

Security, Cookies, Retention and Your Rights

We use SSL encryption across all account and payment pages so data in transit — including your DANA, OVO, or GoPay wallet references — is protected. Cookies help us keep your session active and remember your account preferences; you can adjust cookie settings through your browser at any time. We do not keep your data longer than necessary, and we follow deletion timelines that align with the legal requirements of the regions where our platform is available.

SSL Encryption

Every page where you enter account or wallet details uses SSL. This covers login, payment linking for DANA, OVO, GoPay, and withdrawal verification steps.

Cookie Controls

We use session cookies for account continuity and analytics cookies to understand lobby navigation. You can block or clear cookies in your browser settings at any time.

Data Retention Rules

Active account data is held while your account is open. After closure, we retain only what applicable law in your eligible region requires, then delete the rest.

Your Access Rights

You can request a copy of your data, ask us to correct inaccuracies, or ask for deletion. Submit the request via live chat, email, or the account portal form.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to request access to your personal data, ask us to correct something, or submit a deletion request, our support team handles privacy queries directly. Send your request through the channel that works for you — live chat, email, or your account portal — and include your registered account details so we can verify your identity before processing the request.

Team online

Live Chat

Start a live chat session from your account dashboard. Describe your privacy request clearly and our team will confirm receipt and next steps.

Email Support

Email our privacy contact address with your registered name and account ID. We aim to acknowledge data requests within the timeframe required by applicable law.

Account Portal

Log in, head to account settings, and use the data request form. This path is the fastest way to submit a formal access or correction request on record.

Common Questions About Your Privacy on km717

These questions cover the data rights and policy details we hear about most. If your question is not here, contact our support team directly through live chat or the account portal.

We collect your name, email address, and phone number at registration. When you link a payment method like DANA, OVO, or GoPay, we also store the wallet identifier tied to your account.

No. We only store the wallet reference needed to match transactions to your account. Full wallet credentials stay with your payment provider and are never visible to our team.

Log in and use the data request form in account settings, or contact us via live chat or email with your registered name and account ID so we can verify you before releasing data.

Yes. Submit a deletion request through the account portal or email support. We will delete data that we are not legally required to retain under the applicable rules in your region.

We share only what is strictly necessary — for example, transaction references with DANA, OVO, or GoPay processors to complete payments. We do not sell personal data to any third party.

We keep what the applicable legal framework in your eligible region requires after account closure, then delete it. Usage logs are removed on a shorter rolling schedule before that point.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.